PlatePoint POS by Vikra Software Solutions
Next-Gen Smart Restaurant Automation & Multi-Lingual POS

Complete Contactless QR Ordering & Intelligent POS Engine

Eliminate order delays, automate live kitchen tickets (KOT), increase table turnaround, and announce waiter assistance in 7 regional Indian languages.

Launch Customer Menu Demo (T-01) Launch Admin / POS Dashboard

Interactive System Architecture

Zero customer app download required • 100% Mobile & Browser-based

Customer Experience Loop

Customer Side
1.
Scan Table QR Code
Scans acrylic stand with phone camera to open rich interactive digital menu instantly.
2.
Browse & Order Dishes
Explores veg/non-veg tags, spice levels, chef specials, and submits order to kitchen.
3.
Multi-Lingual Waiter Calling
1-tap assistance bar to call waiter, request water, bill, or cleaning in 7 Indian languages.
4.
Running Bill & Add-on Items
Re-order extra rotis or beverages anytime; auto-appends to the table's running bill.
5.
Instant UPI QR Payment
Scan dynamic UPI QR directly at table with PhonePe, Google Pay, Paytm, or BHIM.

Admin & Kitchen Control POS

Backend / POS
1.
Live Orders Kanban Feed
Real-time incoming dining orders with chime tone and spoken voice announcements.
2.
80mm ESC/POS Thermal Printing
Print Kitchen Order Tickets (KOT) and itemized Customer Tax Invoices in 1-click.
3.
QR Stand Manager & Camera Scanner
Scan and assign any physical acrylic stand QR code using device camera or print sheets.
4.
Staff & Role Access Control
Dedicated employee logins for Waiters, Chefs, Cashiers, and Managers with auto-credentials.
5.
Sales Analytics & Dish Reports
Deep insights on gross revenue, table occupancy, check AOV, and top-selling dishes.